2019 Agency Innovation Conference and Asia Trusted Life Agents & Advisers Awards Dinner Agenda

Thursday, July 18, 2019

7:30 a.m. - 9:00 a.m. - REGISTRATION & BREAKFAST

9:00 a.m. - 9:20 a.m. - CONFERENCE WELCOME & OPENING REMARKS

9:20 a.m. - 10:00 a.m. - OPENING KEYNOTE: How to Surf the Digital Transformation Wave with Ease

Digital transformations are changing how businesses and customers behave, and now more than ever it is imperative to have a plan that will help you ride the digital transformation wave with ease. In addition to keeping informed on emerging technologies, companies must ensure their people are upgrading their skillsets to match these new processes and technologies.  Andrew will share what companies should know about the difference between digitization and digital transformation, how to make learning and development a way of life, and ways in which companies can redesign the way they manage information.

    Andrew Chow - Digital Marketing Strategist

    10:00 a.m. - 10:30 a.m. - NETWORKING & COFFEE BREAK - Sponsored by Thai Life Insurance Public Company Limited

    10:30 a.m. - 11:30 a.m. - PANEL: The Digital Advantage

    This panel of industry practitioners will share strategies and answer questions on how they are successfully gaining the digital advantage to grow their business.

    Benjamin Ang - Founding Editor, Asia Advisers Network

    Thanathon Karnjanisakorn - Financial Advisor, AIA Thailand

    Calvin Lee - Financial Services Director, AXA Insurance Pte Ltd.

    Tay Kah Lok - Digital Agent of the Year 2018, finexis advisory Pte Ltd

    11:30 a.m. - 12:30 p.m. - PANEL: The Agent of the Future

    As companies continue to put an increasing emphasis on digital initiatives and strategies, the role of the agent has also evolved. Lots has already changed, but what’s next for the agent of the future? How will they prospect and sell? Where will they work? And how will they be managed?

    Clarie Kwa - Director, 360F

    Spann Ngamsuriyaroj - Innovation Project Leader, Fuchsia Innovation Centre – Muang Thai Life Assurance (MTL)

    Kartik Sakthivel, PhD, MS-IT/MS-CS, MBA, PGC-IQ - Vice President & Chief Information Officer and Regional CEO – Asia West , LIMRA and LOMA

    Michael Shin - CEO, RGA Korea & CMO, RGA Asia, RGA Reinsurance Company Korea Branch

    12:30 p.m. - 1:30 p.m. - LUNCH

    1:30 p.m. - 2:15 p.m.: CONCURRENT SESSIONS

    1A - Transformation from a Homemaker to Asia's Best!

    Balancing family life with work life can be challenging to the point of compromising one or the other. Join this session to hear how Divya has made it all happen for her family and company.

    Divya Tusnial - Executive Life Planner, Tata AIA Life Insurance Company LTD

    1B - Developing Top Agency Managers

    Now more than ever, agency managers must compete against newer and trendier industries to attract develop, and retain top sales talent…all while effectively managing their office and growing sales. This session will share ideas on how companies can inspire, connect, and better understand the thought process and management style of today's agency leaders to develop them for future success.

    Nick Wilson, MCIPD - Director, LIMRA Talent Solutions International, LIMRA

    1C - Insurance - A World Where all Roads Lead to the Customer

    This presentation will focus on the various aspects of digitalization transforming the insurance industry, including a comparison of digitalization maturity in our industry versus those of other financial services. Different digitalization-linked trends like omnichannel and optichannel will also be discussed, reminding us that at the end of the transformation journey there are individual customers who still require individual approaches.

    Małgorzata Moderacka - Product Manager, Comarch Digital Insurance

    2:15 p.m. - 2:30 p.m. - SESSION CHANGE

    2:30 p.m. - 3:15 p.m.: CONCURRENT SESSIONS

    2A. Transform Your Personal Brand to Double Your Production

    Creating the right personal brand, at the right time, is of paramount importance for making an appropriate first impression. The image you project of yourself, your charisma, and your expert relationship management skills can all play key roles in facilitating successful connections with prospects, clients, and team members. This session will examine what type of first impression you give off, how to enhance your charisma, and how to manage and adjust these skills to further your success in future business interactions.

    Joshua Luke - Personal Brand Master & Global Speaker

    2B. Leveraging Data Science and AI to Grow Business and Identify Top Agents

    Athiratt Jarnyaharn - Senior Vice President - Smart Data, FWD Life Insurance Public Company Limited

    3:15 p.m. - 3:45 p.m. - NETWORKING & COFFEE BREAK - Sponsored by Thai Life Insurance Public Company Limited

    3:45 p.m. - 3:55 p.m. - IQA COMPANY AWARDS

    LIMRA’s International Quality Award professionally recognizes Agents who consistently perform in producing new business and pride themselves in delivering customer service, building quality, and profitability. To attain this award, agents meet rigorous policy standards for two consecutive years and maintain an impressive persistency rate on these policies.  At this time, LIMRA would like to recognize the 2018 Top 10 Companies in the world for Advisor International Quality Award, IQA, Qualifiers.

    3:55 p.m. - 4:55 p.m. - CLOSING KEYNOTE: #HUMANfactor - The New X factor to Multiply Your Business

    The advancement of digital technology and Artificial Intelligence have brought about rapid and massive changes which have altered the way we communicate, buy and sell things, make friends, market our business, connect with our customers, and even the channels through which we form relationships. This motivational keynote dives into how you can collaborate effectively with digital technology to grow your business and what the key elements are in the #HUMANfactor that will allow you to connect deeply and authentically with your clients for long lasting trusted relationships.

    Jensen Siaw - Global Motivational Speaker & CEO, Jensen Siaw International

    4:55 p.m. - CLOSING REMARKS

    Closing Remarks

    Benjamin Ang - Founding Editor, Asia Advisers Network

    6:30 p.m. - 7:30 p.m. - Cocktail Reception

    Please join us for cocktails ahead of the evening Gala Dinner Awards.

    Attire: Business Formal or Traditional Dress

    7:30 p.m. - 4th Asia Trusted Life Agents & Advisers Awards Dinner

    The Asia Trusted Life Agents & Advisers Awards Dinner recognizes the achievements of individuals who have touched the lives of people in many different ways and the corporate executives, companies, associations and service providers who help agents and advisers on their path to excellence. Your ticket to this dinner is included with the price of your conference registration fee, and will be a great way to end a busy day of networking and learning!  For more information visit http://www.asiaadvisersnetwork.com/Awards/2019