2020 LIMRA Virtual Annual Conference Agenda
All times listed are Eastern Daylight Time.
Monday, October 26, 2020
11:00 a.m. - 11:05 a.m. - OPENING
Voices of Service
11:05 a.m. - 11:10 a.m. - OPENING REMARKS
11:10 a.m. - 12:00 p.m. - GENERAL SESSION
Helping Our Industry Navigate Change
12:00 p.m. - 12:30 p.m. - BREAK
12:30 p.m. - 1:30 p.m.: BREAKOUT SESSIONS
1.1 Customer Experience: How 2020 Is Shaping the Future of the Life and Annuities CX
1.2 Emerging Technology: What the C-Suite Needs to Know
1.3 The Impact of Low Interest Rates: The View From the Customer and Distributor
1:30 p.m. - 2:00 p.m. - BREAK
2:00 p.m. - 3:00 p.m. - GENERAL SESSION
Resilience at Work: A Moderated Conversation With Adam Grant
3:00 p.m. - 3:05 p.m. - MONDAY ADJOURNMENT
Tuesday, October 27, 2020
11:00 a.m. - 11:05 a.m. - OPENING REMARKS
11:05 a.m. - 11:15 a.m. - GENERAL SESSION
State of the Association
11:15 a.m. - 12:15 p.m. - GENERAL SESSION
Diversity, Equity & Inclusion: Leading the Change
12:15 p.m. - 12:45 p.m. - BREAK
12:45 p.m. - 1:45 p.m.: BREAKOUT SESSIONS
2.1 Meet the Fraudsters ― Who Are They and How Do They Operate?
2.2 Workforce 2020+
2.3 The Future of Financial Wellness
2.4 Driving Our Industry Forward Together: Using Data to Deliver on Customer Expectations
1:45 p.m. - 2:15 p.m. - BREAK
2:15 p.m. - 3:15 p.m. - GENERAL SESSION
Leadership in Turbulent Times
3:15 p.m. - 3:20 p.m. - TUESDAY ADJOURNMENT
Wednesday, October 28, 2020
11:10 a.m. - 11:15 a.m. - OPENING REMARKS
11:15 a.m. - 12:15 p.m. - GENERAL SESSION
Economic Innovation: Keeping Corporations Competitive in the 21st Century
12:15 p.m. - 12:45 p.m. - BREAK
12:45 p.m. - 1:45 p.m.: BREAKOUT SESSIONS
3.1 Playing by the Rules: The Changing Regulatory Environment
3.2 Relationship Manager Success in the “New Norm”
3.3 CX at the Workplace: The Employee Experience
3.4 The Future of Annuities
1:45 p.m. - 2:15 p.m. - BREAK
2:15 p.m. - 3:15 p.m. - GENERAL SESSION
Leadership and Politics: Insider Viewpoints