2020 Life & Retirement Virtual Conference Agenda
All times listed are Eastern Daylight Time.
Tuesday, August 25, 2020
11:00 a.m. - 11:10 a.m. - Welcome and Opening Remarks
11:10 a.m. - 12:00 p.m. - GENERAL SESSION
With monetary and fiscal demands caused by the COVID-19 pandemic, what do we expect going forward in terms of continued monetary support? In 2019 alone, central banks cut interest rates 71 times, but in 2020, the global economic shutdown has required continued stimulus measures, both fiscal and monetary. With global economies and markets being supported by central bank monetary stimulus, will they be able to respond to these aggressive policies? Will they require heavier doses of fiscal aid? Moreover, with interest rates remaining historically low, how much ammunition will central banks really have? Join Quincy Krosby to understand how today’s monetary environment will impact the financial services industry, and how navigating markets in an environment of seemingly “lower for even longer” rates will require a search for yields across all asset classes.
Quincy Krosby, Ph.D. - Chief Market Strategist, Prudential Financial, Inc.
12:00 p.m. - 12:30 p.m. - Break
Visit the virtual exhibit hall.
12:30 p.m. - 1:30 p.m.: BREAKOUT SESSIONS
Lisa Seeman, FSA, MAAA, Second Vice President and Actuary, Munich Re
Dave Goehrke, Assistant Vice President, Business Development, UW Client Solutions, Moderator
Accelerated underwriting (AUW) is a hot topic in the life Insurance Industry, so it’s no surprise that multiple industry surveys have been conducted in an attempt to get a pulse on where the industry is at. What have we learned from these surveys? How is AUW evolving over time? What do we expect from AUW moving forward in the wake of the COVID-19 pandemic? We’ll answer these questions and more as we dive into the results of both the recent LIMRA and Munich Re accelerated underwriting surveys.
Teddy Panaitisor, Senior Research Analyst, Secure Retirement Institute
As economies expand and contract, periods of recession are a natural part of the economic cycle. The United States is experiencing its longest bull market run in history, with the equity market continuing to shatter records day after day. The signals are there for the next recession to impact the U.S. markets in the near future, and investors and annuity manufacturers are concerned with how it will impact them in the future. Join this session on recession-based scenarios to explore how recessions have impacted the individual annuity market in the past and the impact to investors.
This session has been cancelled.
Join us for a discussion of how tech trends are changing the very foundation of DC plans, recordkeeping, and investments . . . and the value proposition for all concerned. Hear from new players who are introducing new business models for DC plans.
1:30 p.m. - 2:00 p.m. - Break
Visit the virtual exhibit hall.
2:00 p.m. - 3:00 p.m.: BREAKOUT SESSIONS
Karen Phelan, Vice President, Underwriting Strategy and Innovation, PartnerRe
Jessica Caracofe, R.N., Vice President, Underwriting, AgencyONE, LLC, Moderator
Critical to every life insurance company is the ability to accurately assess and predict risk. Yet never before has that task been more challenging. We’re in an age of increased innovation in the underwriting space with the introduction of new data sets, advent of accelerated underwriting, Insurtech, omni-channel distribution, a consumer experience focus and changing regulatory and societal standards. In this session we’ll explore various topics impacting underwriting today, share insights and discuss the dynamics and new developments in this evolving landscape that promises more change yet to come...
Jana Steele, Senior Vice President, Defined Contribution Consultant, Callan
Diane Smola, Aon
Now that the SECURE Act has passed, the next question is will plan sponsors add in-plan distribution options? Has the game changed with the SECURE Act addressing fiduciary concerns, demographics driving need, fintech advancing to deliver greater efficiency, and Financial Wellness programs articulating annuity fit? This session will look to go inside and anticipate the plan sponsor and participant thought process for adopting various in-plan distribution options, identify current/potential product offerings and success stories, as well as discuss the implications of plan sponsor action or inaction on the broader retirement and annuity marketplace, both now and in the future.
Digital Transformation is a primary area of focus for many life insurance companies to address and meet the changing needs of the business and policyholders. However digital needs have shifted drastically in 2020 as a result of industry disruption. Even the most mature insurers are revisiting their digital strategies to make them match industry needs, including being more conservative with IT spend and facing tough questions about new consumer needs. This session will examine the new normal that the life insurance industry will face in 2021 and how insurers are using digital to help them prepare for that future.
3:00 p.m. - Adjournment
Wednesday, August 26, 2020
11:00 a.m. - 12:00 p.m.: SPECIAL FOCUS SESSIONS
Every year, we say that it's never been a more active time in regulatory focus in the DC industry, and it's true every year. Join us for an up-to-date expert interpretation of the current legislative and regulatory climate for DC stakeholders.
Chris Dickinson, Senior Principal, Insurance Operations Excellence, NEOS
Todd Silverhart, Ph.D., Corporate Vice President and Director, Research Quality and Performance, LIMRA
This session will highlight results from a recent LIMRA and NEOS study examining current customer experience practices. The study was conducted to better understand the challenges and opportunities that life insurance and annuities carriers face, the effectiveness of their efforts, and how these efforts are being prioritized to shape the organization’s future state. Examining results through the lens of a customer experience maturity model, recommendations will be made to guide companies in the evolution of their programs.
12:00 p.m. - 12:30 p.m. - Break
Visit the virtual exhibit hall.
12:30 p.m. - 1:30 p.m.: BREAKOUT SESSIONS
Kim Pfiffner, FLMI, Vice President and Chief Information Officer of U.S. Insurance Solutions, Principal Financial Group, Inc.
Kartik Sakthivel, Chief Information Officer, LIMRA, LOMA, and LL Global, Inc., Moderator
Resources invested in digital transformation initiatives in financial services over the past decade are significant and immeasurable. The return on the investment is also significant and likely immeasurable. Which raises the questions, what does success with digital transformation in financial services – insurance, annuities, and retirement, look like, and what steps can be taken to increase the likelihood of success? A panel of financial services technology leaders will provide their insight and opine on their digital transformation journey and what success looks like in our industry.
Andrew Phillips, FSA, MAAA, Assistant Vice President, Lincoln Financial
The presenters will review and discuss the recent trends in fixed indexed annuities and structured annuities product development. There will be a comparison of the differences and similarities between these two types of products. A discussion will be had on how insurance carriers may effectively manage the capital market risk from derivative hedging perspective for the both products.
David Moore, FSA, MAAA, Assistant Vice President and Advanced Analytics Leader, Nationwide Financial
Vikram Kamath, Director of Analytics, LIMRA, Moderator
Insurance companies are increasingly leveraging the power of data and analytics to answer questions, drive decisions, and improve their bottom line. They are deploying cutting-edge analytics applications to boost their efforts in distribution, marketing, and other company functions. Join us for a panel discussion on what companies are doing in the life and retirement analytics space right now, what cool things are possible, and what leading experts in the field see as its future.
1:30 p.m. - 2:00 p.m. - Break
Visit the virtual exhibit hall.
2:00 p.m. - 3:00 p.m.: BREAKOUT SESSIONS
Sankar Virdhagiswaran, Big Data & Emerging Technology Sales and Strategy Lead, IBM
This presentation will cover how AI is transforming underwriting, marketing and sales, and reserve estimations in life insurance. With regard to underwriting, this session will address the use of medical data, digital insights from social media and click stream analytics as well as the use of smart workflow to improve the insurance underwriting process and the digital experience. Learn about the use of a cognitive assistant during the sales and marketing process and the use of machine learning for better reserve estimation for life insurance products.
John J. Holmgren, President and COO, Zebra Capital
American Funds, Blackrock and Zebra Capital have all conducted research on how annuities can be incorporated into a client’s portfolio to provide more efficient portfolio returns and eliminate the risks of running out of money in retirement. The role of guaranteed lifetime income in a retirement portfolio is becoming a hot topic in the asset management industry so this session will provide a perspective around guaranteed lifetime income from an asset manager’s lens.
Alison Salka, Ph.D., Senior Vice President and Director, Research, LIMRA
LIMRA and the SOA have recently looked at retirement risks and consumer attitudes in the United States, Canada, Asia Pacific markets and Latin America markets. How does the US market stack up against consumer sentiments, the use of financial advisors and retirement product interests around the world? Come hear the about the product features and retirement desires of US consumers and see which other markets are contending for the race for the Retirement Market Gold Medal.