Join this special, pre-conference session for an interactive, moderated panel discussing where the industry is heading including a short demo showcasing market-leading FINEOS solutions.  There will be an opportunity to join in an open discussion and ask the panelist your questions.

2020 was a year like no other in recent history. The industry has faced acute and macro-level challenges. This session will recap how the year unfolded and its impact to the ancillary insurance and ben tech industries and some of the innovative ways they have responded.

Premium Billing Transformation - Are You Ready?  Join in the fun for a ""Do You Need a License to Bill" BINGO game (Gift card for winners!) along with a Hot Topics discussion on Premium Billing Transformation.

Join this session to walk through real life case studies of “good” and “bad” enrollments. Learn more about considerations for case discovery. See how conditions can drive participation. Understand how carriers and HR tech can work together better to engage and drive better benefit engagement.

What does it mean to be the system of record? Who is the system of record? Join us in a debate-style panel of industry experts to hear from all viewpoints and cast your vote to help us settle the age-old debate once and for all.  

Join us for a Current Event Polling Activity hosted by Virtual Benefits Administrator (VBA) for a chance to win prizes and for a lively conversation on current events.

Decision support tools have come a long way since they were first introduced to the market, and they continue to evolve. Employees are looking for insight and want to understand all the benefit options available to them, and more importantly feel confident in their decisions. We will be discussing decision support tools and philosophy with industry leaders in the space to understand how decision support is evolving and where it’s heading.

Market demand for virtual engagement and enrollment solutions has increased as employers and brokers look for alternative ways to educate and engage employees during the pandemic.  Many companies have embraced virtual benefit counselors, virtual benefit fairs and other creative methods to reach employees.  This interactive session will explore virtual engagement trends, how employers and customers are responding to these methods, business operational and implementation considerations and how we can partner to design engagement strategies that drive customer sales/retention and deliver a positive client and customer experience.

Join us as carriers and Benefit Administration partners have a panel discussion on the LIMRA LDEx standard. After a brief presentation on LDEx Benefits Enrollment Management Standard 1.1 including the current and future state, our panelists will provide insight on the implementation of the LDEx standard and how it was utilized during the recent open enrollment season.

APIs are the wave of the future. How does your organization need to position itself to build the most successful API integration?

• Industry pulse check — How are we doing; where will we go from here?
• Navigating the complexities of API integrations
• What problems won't APIs address?

Join in on an interactive game of "Guess Who: The World of Insurance Edition" to compete with your fellow attendees for a chance to win!

Join this panel discussion on the lessons learned during the COVID-19 pandemic.  Discussion will focus on what best practices we can leverage, as an industry, moving forward.

Interested in hearing more about how the market has shifted perceptions of Ben Tech & Carrier Partnerships? Join this session to hear perspectives from a unique, outside viewpoint!

• Learn about key themes from a broker, employer, and technology perspective
• Begin thinking about how you can evolve your partnership strategy
• An opportunity to ask questions of the panel to learn more

During this session we will explore perspectives on data quality relative to transmissions from ben tech to carrier and carrier to ben tech.

As an industry Group/Worksite carriers have been slower to adapt emerging technologies.  We’ll talk to some experts to hear what is on the horizon and why insurance carriers are now starting to take notice.  Join us as we hear about how new startups emerge and become mainstream.  What are carriers looking for as they survey the landscape of startups?  Has the pandemic pushed the industry to finally embrace technology at a faster pace than ever before?