The fast-changing state of the agency distribution model has been further accelerated by the COVID-19 pandemic, and although transformational leadership through this period may be challenging, it is certainly not impossible. In this interactive one-hour webinar, Christoffer Erichsen, CEO of Human Inc, will identify human-centered practices that can be leveraged to help “future-proof” agencies against various disruptors and ensure they will not only survive, but successfully thrive.