Workplace Benefits Research
Industry Issues
Do employers still need benefit advisors? Advisors have played a critical role in the employee benefits marketplace for many years, yet a significant number of employers say they would purchase medical and nonmedical benefits directly from carriers to achieve substantial cost savings.
Key Findings
- 70% of all employers reported having an outside advisor
- The top services employers want from advisors remain problem resolution with carriers and carrier selection
- Penetration rates for many nonmedical benefits increased significantly for employers who worked with an advisor compared to the ones without a benefit advisor