How has consumer sentiment and confidence in the financial services industry changed during the pandemic?
Consumer Sentiment in the Time of COVID-19 (October 2020)
Jennifer L. Douglas; Norah Denley 10/15/2020
Summary
Americans’ concerns about COVID-19 and the U.S. economy persist in early October. Nearly 3 in 5 adults report being “very” or “extremely” concerned about the virus; and half report this level of concern regarding the economy, while consumer sentiment surrounding current economic conditions improved.
- How have consumers’ concerns about COVID-19 and the economy changed since the onset of the pandemic?
- What impacts is the recession having on their personal finances?
- How stressed are they today?
- How much confidence do they have in the financial services industry?