Trends & Insights
Insurance | Annuity | Workplace Benefits | Information Center Briefs | Quick Queries
Trends & Insights
Insurance | Annuity | Workplace Benefits | Information Center Briefs | Quick Queries
Beginning with this issue, you will be able to find many of the same great features and content previously found in Member Connection in this Trends & Insights section of MarketFacts — giving you access to our full menu of content in one publication. Enjoy your expanded issue of MarketFacts!
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Several firms — both traditional benefits plan providers and startups — have launched retirement-minded solutions to assist workers with their student debt.
Some LOMA members have recently provided updates on their staff work arrangements.
LOMA polled members about contract retention practices, including reactive and proactive approaches.
How long is the training process for new hires in the contact center? How many tiers are in their career tracks? Find out more about customer service representatives’ roles and onboarding.
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For research requests on these and other industry topics, contact LOMA's Information Center at infoctr@loma.org.