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Insights & Trends

Review additional research from LIMRA on life insurance, annuities and workplace benefits. Also find LOMA Information Center briefs and quick queries on a variety of topics.

Workplace Benefits

Information Center Briefs

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Insurance Call Center Work Arrangements

Now that insurance contact centers have (mostly) settled into their post-pandemic new normal, what work arrangements are they offering to associates?

Unfinished Business: NIGO Practices for Individual Life And Annuities

To learn more about insurers' practices for handling incomplete applications, LOMA fielded a survey in the second quarter of 2024.

Individual Annuities: Some New Business Processing Practices

LOMA committee members participated in several polls about their annuity new business practices (including initial payment acceptance and digital processing).

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