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Industry leaders discuss their approaches to enhancing customer experience (CX) through modernization, personalization and advanced technology. Discover how they are using AI to elevate CX.

Our top articles for 2024 highlight the key issues and emerging trends in our industry. Reflecting on 2024, we look forward to the countless opportunities awaiting us in the year to come.

Review additional research from LIMRA on life insurance, annuities and workplace benefits. Also find LOMA Information Center briefs and quick queries on a variety of topics.

The retirement plan market is poised for change. Learn what the key areas of focus are expected to be and what record keepers and advisors should focus on to succeed.

LIMRA’s recent survey highlights the steady growth of term life insurance sales. Learn what carriers are doing to drive growth and what is expected to affect term life sales in the future.

Many workers are unaware of their employer-provided life insurance benefits. Where is the disconnect, and why do many employees remain unsure about their coverage?

Embracing diversity is essential for comprehensive workplace wellness. Learn more about diverse workers and their needs to create benefits programs that support all employees’ needs.

Employee benefits have deep historical roots, dating back to ancient Rome. Explore the evolution of workplace benefits and how they have changed to meet today’s employees’ needs.

The Caribbean life insurance market is evolving rapidly, driven by economic stability and digital transformation. Find out more about this evolution and the promising future ahead.

Articles from the November 2024 issue of MarketFacts

Is your underwriting ready for the future? Leading carriers suggest five change management priorities that can help you adopt EHRs at scale.

The rapidly changing global business landscape, especially in Asia, requires insurers to build trust with consumers. Read on to see what skills agency leaders must be adept in to succeed.

Numbers gain significance when they help us understand concepts. The LIMRA Financial Wellness Index dropped from 5.57 in 2022 to 4.95 in 2024. What insights do these numbers reveal?

The shift to remote and hybrid work has complicated benefits communication. How can employers improve it, so workers have better awareness and understanding of their benefits?

Articles from the October 2024 issue of MarketFacts