Frequently Asked Questions

Creating a LIMRA accout:

• To be eligible for a LIMRA.com user account, you must be an employee of the home/head office of a LIMRA member company.
  
  
• Go to LIMRA log in page.
  
  
• Choose your region. A map (or in mobile view, list of countries) appears the first time you go to the site.
  
  
• Click “Create Account”.
  
  
• Choose your company name from the list. If it isn’t there, click “I Can’t Find My Company…” at the bottom.
  
  
• Fill out the form with your information.
  
  
• Select which type of account you would like to create based on your membership.

Email Customer.Service@limra.com for help.

Creating a LOMA Account

• From LOMA’s log-in page, click “Create Account” then click “I Agree” to LL Global’s Privacy Policy
  
  
• Enter your Organization/Company ID in the first field. (Note: this field is not required, but you must enter a valid Organization/Company ID to receive any member discounts or access to special courses.)
  
  
• Enter a login ID and password that you will use when accessing this site. Your login ID must be at least four characters long.
  Complete all remaining fields. All fields that contain an * (asterisk) are required for registration.
  
  
• For the “Work Information” section, click “Select” to enter all required work information fields.
  
  
• Click “Save” after this information is entered to return to the main registration screen.
  
  
• Review the terms of use at the bottom of the screen then check “I Agree” to note your acceptance of these terms.
  
  
• Click “Create” to complete your registration.

To reset your LIMRA.com password: navigate to the password reset page and follow the prompts.

To reset your LOMA password:

• Log in to LOMA’s learning system
• From the “Home” page, hover over your initials in the top right corner of the screen
• Click “Account” in the dropdown menu that appears under your initials
• Click on the “Edit Password” button that appears under the “Account” navigation bar
• Enter your Current Password
• Enter New Password
• Confirm New Password
• Click Save

There are many benefits your company can take advantage of as a LIMRA member:

• Research Participation and Access LIMRA offers research reports and briefs to help companies design and market their products, track their market position, and develop strategies for greater market penetration.  By studying company practices, competitive market forces, consumer attitudes, distribution costs, emerging product issues, and sales performance, LIMRA keeps its members up-to-date on the latest trends and aware of the newest opportunities.  As a member company, your organization can participate in this valuable research — which in many cases would be too difficult or too costly to obtain on your own.  You also have direct access to our highly accredited staff of research professionals to help you apply this knowledge. 
• LIMRA.com Everyone on your home office team has full access to the LIMRA website.    As a LIMRA member, the answers to your most pressing questions are just a click away.  You can log in to our Web site to:
• Quickly find the information you need to make business decisions Our members-only online knowledgebase helps you tap into thousands of our proprietary research reports.
• Receive email notification of the latest research and information you want Customize your interest profile and we'll notify you each time we release a report on a topic of importance to you.  We'll also personalize your limra.com home page to match your interests.
• Gain information and insights from across the industry Subscribe to any of LIMRA's newsletters and magazines to enhance your understanding of today's issues.
• To secure an account: go to: www.limra.com/Request_Access

• Information Services LIMRA's InfoCenter is available to provide you with information and other inquiry services through our extensive library of materials on the insurance and financial services industry.   Members view the InfoCenter resources as an extension of their company that they can turn to for help.   InfoCenter staff can help address your immediate information needs or an in-depth research request.   You may access via email at: infocenter@limra.com or by calling: 860-285-7767.
  
  
• Industry Updates As a LIMRA member company, you receive industry updates through topical newsletters, LIMRA's MarketFacts Quarterly magazine, and a series of timely bulletins and publications.  You receive the latest information on the full scope of trends and issues that are critical for success in today's competitive business environment. 
  
  
• Networking and Development Opportunities Staff members from your organization have the opportunity to learn about the latest developments and network with other industry leaders at LIMRA's series of conferences, seminars, webinars and forums.   Members can also participate on peer committees and study groups for meaningful discussions about current industry challenges and strategic solutions. 
  
  
• Member Relations Your organization's LIMRA membership grants you access to industry professionals who will help you get the most from your membership.  LIMRA’s Member Relations team has practical, hands-on industry experience, is familiar with the challenges you face and is available to guide you to the right solution for your business needs. Your Member Relations Director is: Ron Rovner.  His e-mail is: rrovner@limra.com.  Direct Tel: (860) 719-2078.
  
  
• Cost Savings   Member companies can take advantage of LIMRA's other valuable services at substantial cost savings that are not available to nonmember companies.  Significant member discounts apply for the following services:
  
  
• LIMRA Events:  Through our yearly series of conferences, forums, meetings, seminars, and workshops participants can keep up-to-date on the latest developments and network with other industry leaders for regular discussions about typical industry challenges and strategic solutions. 
• Custom Research: LIMRA’s custom/proprietary research combines extensive industry knowledge, expertly trained researchers, and additional industry research to offer organizations custom research services to help meet their individual business needs. 
• Consortia Research:  By joining a consortium to investigate a common area of interest, member companies receive the benefits of large research projects but pay only a fraction of the cost. 
• Development Programs: From specialized executive seminars, manager and producer training to custom-designed programs, we can provide exactly what you need to develop your best asset — your people. 
• Assessment Solutions:  LIMRA is focused on helping you identify and retain the best sales, service, management, claims, underwriting, IT, operations, and administrative personnel. 
• Compliance and Regulatory Services: LIMRA’s experts provide you with solutions that are the industry standard.  We help you meet today’s regulatory scrutiny and turn these requirements into a brand advantage.   LIMRA’s solutions include:

• Anti-Money Laundering Training
• Fiduciary Education for Sales and Service Professionals
• Detecting Financial Exploitation
• Customer Assurance Programs for Life, LTC and Annuity
• Independent Producer Clearing House
• Field Audit Services
• Supervisory Controls

• Retirement Products and Services: We have a dedicated Retirement Clients and Products team that is recognized for its ability to gather information and apply insights that can help Broker Dealers to update business strategies, introduce new products and services, and ensure compliance with applicable regulations. 
• Consulting Practice: LIMRA’s research, knowledge, and expertise in financial services enable our consultants to address client needs without a “learning curve.” It is cost-effective, shortens timelines, and has a real impact on your bottom line. 

Strategic Partner Network   LIMRA actively pursues strategic alliances that will support our membership and commercial businesses.  The following are companies that LIMRA has formed partnerships with to deliver and develop products and services that help solve marketing and distribution issues for members. https://www.limra.com/partners/

LIMRA Compliance Training

The AML base course takes approximately 45-60 minutes to complete. Renewal AML courses take approximately 25 minutes to complete.  Best Interest course takes approximately 30 minutes to complete.

You will not be able to self-enroll for training. A carrier must submit an enrollment to LIMRA in order for you to complete the training.

Accessing the website

• Begin your Compliance training - https://knowledge.LIMRA.com
• Username: For most people, your Username is your National Producer Number (NPN). If you do not know your NPN and would like to look it up, please visit the National Insurance Producer Registry's website.
• Password First-Time Users: Your initial password is your last name (lower-case letters). Please be sure to include any spaces or special characters like apostrophes and hyphens.
• Password Returning Users:
  You were asked to change your password the first time you logged in – your last name is NOT your password. Click here if you do not remember your password.
• Need Additional help? - If you need further assistance please contact the Helpdesk at (866) 364-2380 or support@cfmpartners.com.

Successful completion
The home page states the percentage of the course you have completed. When your progress is 100%, you have completed the entire course. You will not receive a paper certificate of your completion of the course. You are not required to notify the carrier when you complete the training course. LIMRA will provide the carrier that has enrolled you in the training a report with your completion.