• Tuesday, March 26, 2019

  1:44 p.m.:

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Jennifer L. Douglas

Jennifer Douglas is part of a team responsible for implementing and managing processes to ensure the quality of LIMRA’s research program. She conducts and provides guidance on select research initiatives ensuring quality, integrity, and relevance to the industry. Douglas began her career at LIMRA in 1998 as an analyst in Product Research, where she shaped LIMRA’s long-term care insurance research program. She received her bachelor's degree in mathematics from Central Connecticut State University and her master's degree in research, measurement, and quantitative analysis from Southern Connecticut State University.

• Thursday, November 1, 2018

  9:00 a.m. - 9:45 a.m.: The Future of Underwriting in Life and Health

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Carmelo Galante

Carmelo comenzó su trayectoria en el sector reasegurador en 1996. En 1999 ingresó a Gen Re en el departamento de Vida y Salud de Colonia, Alemania, dedicándose a los países del Cono Sur. En el año 2000 fue trasladado por seis meses a la oficina de Buenos Aires de Gen Re. Durante el 2004 trabajó en el departamento de Corporate Underwriting Services como responsable de los países hispanohablantes y de los contratos No proporcionales a nivel mundial. En el año 2005, se mudó a la oficina de México como Director Regional de América Latina. Desde enero de 2010 está en Colonia, Alemania, donde desempeña su posición actual. Carmelo obtuvo una licenciatura en Economía y Administración de Empresa con especialización en Bancos y Seguros en la Universidad L.U.I.S.S de Roma, Italia.

• Tuesday, March 26, 2019

  1:44 p.m.: Evolution in the Analysis of Technical Elements of a Life Annuity Project

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Héctor Gueler

Héctor has more than 20 years of management and actuarial experience in insurance and reinsurance activities in Latin America. He is frequently He is consulted in the areas of pricing, reserving, risk analysis, solvency and strategic market analysis, and assists some of the most important companies of Argentina, both in pensions and in insurance. Some of his recent work has included M&A assignments for life and non-life companies, product development projects, and a liabilities study under IFRS and USGAAP. Héctor is also Member of the Board of the Professional Council of Economic Sciences of Buenos Aires, Argentina.

• Tuesday, March 26, 2019

  1:44 p.m.:

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Manish Gupta

Manish is the Senior Vice President, Spinnaker Labs, the group responsible for developing advanced algorithms in Machine Learning and Artificial Intelligence. He has more than 25 years of experience in building robust analytical models using both big and small data sets to solve business problems. A trained econometrician, he started his career at Wharton Econometrics in the early 90's where he was responsible for developing large scale econometric models using techniques of 'statistical learning', the precursor to machine learning models in use today. Manish was a senior consultant at Oliver Wyman before accepting the role of Country Manager, Telecom SBU at Microsoft.

• Wednesday, October 31, 2018

  9:20 a.m. - 10:00 a.m.: Opening Keynote: Changing Your Mindset through Comedy and Innovation

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Murilo Gun

Murilo Gun is a Brazilian comedian, creativity speaker and founder of Keep Learning School. As a comedian Murilo has hosted 3 TV shows, including a stand-up comedy show at Comedy Central Brazil and the Brazilian version of the American show “Impractical Jokers”, as well as his own stand-up comedy special on Netflix Brazil. As a creativity speaker he has been hired by 1/3 of the TOP 100 companies in Brazil, and has more than 7,000 students enrolled in his online creativity course. Finally, as founder at Keep Learning School, Murilo leads a team of 15 people that offer online learning experiences about creativity and parenting. In 2014 he one of the world's 80 entrepreneurs selected to attend Singularity University and live for 10 weeks at NASA Research Park in Silicon Valley, studying about disruptive technologies.

• Thursday, November 1, 2018

  11:00 a.m. - 12:30 p.m.: Panel: Profitable Microinsurance Solutions

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R. Dale Hall, FSA, CERA, MAAA, CFA

R. Dale Hall is Managing Director of Research for the Society of Actuaries in Schaumburg, Illinois. In his role, Dale coordinates the SOA’s strategic research partnerships, oversees SOA experience studies, coordinates research across the SOA’s wide variety of actuarial practice areas, and directs the SOA’s data-driven in-house research initiatives. He is a frequent speaker at insurance and retirement industry meetings to highlight SOA research, including presentations to the actuarial task forces of the NAIC and congressional committee testimony on pension plan mortality rates. He has appeared on behalf of the SOA in a variety of media outlets including coverage on C-SPAN and National Geographic’s BREAKTHROUGH television series, and hosts the weekly Society of Actuaries Research Insights Podcast. Prior to joining the SOA, Dale spent over 20 years in the US insurance industry, primarily as Chief Actuary for the Life/Health companies of COUNTRY Financial.

• Tuesday, March 26, 2019

  1:44 p.m.: Panel: InsurTech & Technologies Changing the Life Insurance Landscape

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Eduardo Iglesias

Eduardo Iglesias is co-founder and CEO of eColón, the first 100% digital insurance Company in Argentina, providing a totally new and online customer experience through the use of a Virtual Assistant. He is viewed as one of the pioneers of Insurtech in Latin America, and is both the Chair of the Harvard Entrepreneur Association for Argentina as well as a member of its International Committee. He also serves on the Advisory Board of the American Fund, Alpha4ventures. In 2013, Eduardo founded Colon Compañía de Seguros in Argentina that gained rapid growth and currently has 500.000 insureds. He has a Bachelor in Business Administration, and obtained a Graduate Degree in Business at Harvard University.

• Tuesday, March 26, 2019

  1:44 p.m.: Panel: InsurTech & Technologies Changing the Life Insurance Landscape

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Carlos Islas Murguía

For more than 25 years, Carlos has worked for in the insurance and banking sectors in several positions as officer in various insurance companies; most recently as director of AXA Corporate University leading a new distribution channel, overseeing 300 direct agents in two different cities.

He was Risk Management Director in Grupo Financiero Promex Finamex, and prior to this, he was an insurance agent for Grupo Nacional Provincial, holding important positions in sales and attending Conventions every year.

He served as co-Chair of AMIS´ Distribution Channels Committee, participated as a spokesperson promoting an insurance culture in national media in programs such as Fernanda Familiar, was a columnist for Forbes Magazine and was on TV for more than 2 years in Excelsior TV with journalist Rodrigo Pacheco.

Academically, Carlos has a degree in Business Administration from La Salle University, a degree in Psychology from the University of the Valley of Mexico, a Master´s Degree in Clinical Psychology and a Ph.D. in Neuropsychoanalysis from the Intercontinental University. 

• Thursday, November 1, 2018

  11:00 a.m. - 12:30 p.m.: Panel: Profitable Microinsurance Solutions

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Andrea Keenan

Andrea Keenan is an economist and the Senior Managing Director of Industry Relations at AM Best, where she has been instrumental in promoting their data and analytic capabilities, as well as the development of their country risk analytics. Andrea launched AM Best's first emerging market subsidiary in Mexico City, has acted as an advisor in international regulatory efforts towards financial inclusion, and has performed her own research on the business potential of microinsurance and on the contribution of microinsurance to overall economic growth.

• Tuesday, March 26, 2019

  1:44 p.m.:

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Kimberly A. Landry

Kim conducts quantitative and qualitative research on hot topics within the employee benefits industry, with a specific focus on employer and employee perspectives. She is also responsible for LIMRA’s worksite and supplemental health research programs. She is a frequent speaker at industry conferences and events. Kim joined LIMRA in 2008. She received her bachelor's degree from Wesleyan University and her master's degree from the University of Hartford.

• Tuesday, March 26, 2019

  1:44 p.m.: Panel: InsurTech & Technologies Changing the Life Insurance Landscape

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Juan Mazzini

Juan’s career spans more than 25 years in the insurance and banking IT industries. In his current role he is responsible for driving research and providing advisory to C-level executives in the financial services industry in themes such as fintech, insurtech, innovation, emerging technology and business transformation. He has developed a deep understanding of core and noncore systems projects and operational business models, and used that expertise to advise firms based in North America, Latin America, Europe and Asia-Pacific.   Prior to joining Celent, Juan was Corporate Vice President at Sistran, where he directly contributed to expanding its presence throughout 14 countries, including the US and key Latin American markets of Mexico, Brazil, Argentina, Colombia, Central America, and the Caribbean.

• Thursday, November 1, 2018

  11:00 a.m. - 12:30 p.m.: Panel: Profitable Microinsurance Solutions

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Michael J. McCord

Michael J. McCord is one of the world's leading experts in developing and managing microinsurance products and has been a key figure in the field for over two decades. He combines experience as controller of a U.S. commercial bank, CEO of a microfinance institution (MFI) in Uganda, regional director for microfinance programs in Africa, founder and president of the MicroInsurance Centre, and current managing director of the MicroInsurance Centre at Milliman. Michael's specializations include institutional development for microinsurance, new product development, assessment and analysis of microinsurance programs, research, and regulation and supervision in inclusive insurance. Michael has written extensively on microinsurance, including as a multiple contributor to "Protecting the Poor, A Microinsurance Compendium" and as co-author of "Making Insurance Work for Microfinance" as well as "The Landscape of Microinsurance in the World’s 100 Poorest Countries." He is the author of numerous microinsurance case studies and other documents to facilitate partnership relationships in microinsurance.

• Wednesday, October 31, 2018

  10:30 a.m. - 11:25 a.m.: It’s time to evolve LATAM’s distribution model and maximize market potential

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Armando Mejía Capuñay

Armando Mejía cuenta con más de 21 años en la industria de seguros en la definición de estrategias de negocios viables, rentables y eficientes que exceden las expectativas de creación de valor y con una brillante y exitosa carrera profesional en Pacifico Seguros: Inicio como Asesor hasta Gerente de la División de Canales Directos, liderando cuatro canales de distribución de seguros de Vida y Seguros Generales. También fue Subgerente Regional para Latinoamérica cuando Pacífico Seguros era parte de Alico (AIG). Armando es un líder innovador: en el 2015 desarrolló el canal Vida Conecta y digitalizó todo el sistema de pre venta y venta. Así mismo diseñó un nuevo modelo de gestión de personas. Autogestión y Trabajo remoto será el nuevo paradigma de las FFVV. El 2018 se dio Inicio del proceso de transformación Digital de todos los Canales Directos de Pacífico. Ingeniero Geógrafo, Especialización en Mercados y Ventas por la Universidad del Pacífico, MBA Escuela de Negocios USIL, Certifícate in Business Excellence (CIBE) Columbia Business School.

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Hernán Poblete Miranda

Hernán is responsible for the LIMRA Research Program in Latin America. He specializes in market research and development of distribution, communication and marketing tools. Previously, he was Deputy Director of LIMRA Operations for Latin America for 8 years, during which time he designed strategic contents in distribution and marketing for the associated companies, and carried out consulting activities in human resources, recruitment, selection and training. In 2007 he co-founded IMR, an international network of specialists in research and strategic design. Since then he has conducted market studies, design and development of distribution and marketing strategies for companies in Peru, Chile, Brazil, Colombia and Mexico.

• Thursday, November 1, 2018

  9:45 a.m. - 10:30 a.m.: Product Innovation in Health Insurance

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Laurent Pochat-Cottilloux

Laurent Pochat-Cottilloux is an experienced health insurance professional, with 20 years of industry experience working in both start-ups (launching a UK health insurance company) and large corporate environments (Standard Life, AXA). An actuary by trade, Laurent also has an MBA from London Business School and in 2010 he set up a new health reinsurance hub in Singapore, launching a series of innovative health programs in markets big and small across Asia-Pacific, from Pakistan to New Zealand. The products being sold tend to cater for the mid-to high-end segments, and typically include coverage for cross-border healthcare (i.e. medical travel), supporting the entire health value chain, from market assessment to product design, medical underwriting and TPA & assistance services. In 2016, this health partnership model was rolled out across the World – with a particular focus on Latin America and Africa.

• Tuesday, March 26, 2019

  1:44 p.m.: Concurrent Sessions

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Maria Carolina Ramírez Sepúlveda

Carolina es Master en Ciencias Actuariales de la Université Catholique de Louvain y cuenta con experiencia como consultora actuarial en Riesgos Financieros, cálculo y revisión de Reservas Actuariales en empresas del sector asegurador y la aplicación de las NIIF asociadas con instrumentos financieros (NIC 32, NIC 39, NIIF 13 y NIIF 9), contrato de seguros (NIIF 4 y NIIF 17) y beneficios a empleados (NIC 19).

• Tuesday, March 26, 2019

  1:44 p.m.: Concurrent Sessions

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Savio Rodrigues

Known for bringing a unique combination of Life and P&C Insurance industry expertise, Savio is a strategic thinker with practical knowledge, and business transformation experiences.

• Tuesday, March 26, 2019

  1:44 p.m.: Innovating the Customer Experience to Improve Life Insurance Claims

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Bobbie Shrivastav

Bobbie Shrivastav is an award-winning serial entrepreneur, author, IT expert and mother whose unwavering innovation, customer-centric approach and continued success have earned her the reputation as an industry leader. Over the course of nearly two decades, she has cultivated extensive knowledge in the information technology space. Currently, Shrivastav serves as the chief product officer and co-founder of Benekiva, a software company intended to bridge the gap between life insurance companies and their intended beneficiaries, through beneficiary management and claims automation. Her team recently won 2018 NAIC Insurance Summit Innovation Competition. Shrivastav earned her MBA from Wake Forest University, Masters in project management from Western Carolina University and Bachelors in information systems and marketing from Appalachian State University. She has numerous project management certifications from the Project Management Institute (PMI) and Scrum Alliance. She is passionate about helping organizations weather the paper storm through digital and process transformation. She writes informative articles about process re-engineering, innovation, digital disruption and entrepreneurship.

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Todd A. Silverhart, Ph.D., LLIF

Silverhart is responsible for directing select strategic research initiatives as well as implementing and managing processes to assure the quality of LIMRA and LOMA’s research program. Todd oversees the development of research agendas, the practices followed in conducting research, and the procedures for assuring the quality of research deliverables.

A frequent industry speaker and author, he also serves as staff representative for LIMRA and LOMA’s Customer Insight Advisory Council.

Having joined LIMRA and LOMA in 1988, Silverhart previously served in LIMRA and LOMA’s Assessment Solutions unit, where he conducted producer and field manager selection research, consultation, and product development. From 2000 to 2019 he managed various LIMRA and LOMA research functions including Technology in Marketing and Distribution, Markets, and Insurance Research.

Silverhart is a graduate of Middlebury College and received his Ph.D. in industrial and organizational psychology from Old Dominion University.

• Wednesday, October 31, 2018

  10:30 a.m. - 11:25 a.m.: It’s time to evolve LATAM’s distribution model and maximize market potential

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Miguel Taveras, CLF, LLIF

Miguel Taveras tiene más de dos décadas de experiencia en el área comercial y alta gerencia en el área de servicios financieros y seguros de vida, salud e invalidez. Miguel tiene las licencias de FINRA series 6,63 y 26 en el área de retiro e inversiones, así como también licencia de seguros en 50 estados de la unión americana. Ha desarrollado cientos de asesores a nivel multinacional y su trayectoria incluye trabajo en más de 300 ciudades, 40 estados de los Estados Unidos, así como varios países de Latinoamérica tales como México, Chile y la isla de Puerto Rico. A Miguel le apasiona el educar; es miembro de GAMA, LIMRA y NAIFA y ha sido el director del comité sobre la Diversidad en LIMRA, grupo de altos ejecutivos quienes discuten y ayudan a dar forma a cómo penetrar diversos mercados en EEUU. Miguel tiene un título en gerencia y la designación Chattered Leadership Fellow designation (CLF®) del Colegio Americano de Servicios Financieros en Philadelphia. Además, Miguel también tiene la designación de LIMRA Leadership Institute Fellow (LLIF).